Synametrics Mail Junction is an email response management tool providing a single point of access to public email
accounts such as sales, support and marketing. It is a tool for organizing, distributing, and filtering
incoming email messages and accurately and efficiently responding to them in a timely fashion.
Electronic messaging drives business. From transactional records to customer inquiries regarding your
products and services, a company's lifeblood exists within its messaging infrastructure. Often companies
chose your services/products over your competitor's offering based on how quickly and efficiently you respond
to their queries. Synametrics Mail Junction helps you achieve this goal.
With Synametrics Mail Junction you can:
Consolidate Collect emails in a central repository and provide mechanisms to view, reply, and search existing messages.
Collaborate Efficiently collaborate with colleagues and clients.
Communicate Track a complete thread of communication.
Usage Scenario
Most organizations have grouped inboxes such as sales, info, and support. These accounts are typically handled
by more than one individual, which creates a collaboration and communication problem among colleagues.
How do you know:
Who answered a particular message from a potential client?
Was the answer correct?
Is any follow up required?
How many emails did you get and how many of them remain unanswered?
