Synametrics Technologies

Hi, Hoping someone can help. I have Syncrify Server installed on a Windows 10 machine. I've followed the instructions for moving the Temp folder from C: to D: by creating a txt file in the config folder, but it does not work. The temp folder used, is still on C:. Can anyone provide further instructions, or alternative methods to acieve this? Help would be much appreciated. Robert

Robert,

What is the name of the text file? Often Windows hides file extensions and users end up creating a file that is named like server.properties.txt but since the don't see the ending .txt it appears the file is present.

Send us a screenshot of your config folder with the file being displayed.

Hi, thanks for coming back to me. Here is a shot of the config folder:

And here is the txt file:

I am glad you pasted a screenshot. It is exactly what I mentioned in my previous message. Your Windows is configured to hide file extensions and therefore, the actual file name is server.properties.txt rather than server.properties . As a result, the file is not found at runtime. I can say that by looking at the Type column. It says the type of the file is "Text Document". It should have said PROPERTIES File, similar to what you see for service.properties.

Try the following:

• Open File Explorer and click View/Options on the menu. Click the ALT button if you don't see the menu.
• Select the View tab
• Uncheck Hide extensions for known file types. See the image below.
  
  
• Once done, you will see the actual file name and will be able to rename it.
• Restart Syncrify.

Hi, Many thanks for coming back to me. I've made that change, and just started a big restore, and that seems to have done the trick. Apologies for my initial mis-understanding of instructions. Regards Robert