Stephen Mann
Apr 30, 2021 8:36:25 AM

2 factor authentication - google authenticator or duo mobile does not work in SynaMan - Version: 4.8 - build 1567

as a user, go to 2 factor link at the bottom of the page, select 30 second password option, scan the barcode, that works fine, save, logout, try to login, 2 factor will not allow login.



Synametrics support engineer
Apr 30, 2021 10:57:14 AM

2 factor authentication - google authenticator or duo mobile does not work in SynaMan - Version: 4.8 - build 1567

Please ensure the time on your machine is correct. I recommend letting the OS fetch the current time from a time-server. If the clock on the machine is even off by a minute, the code won't work.

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