Synametrics Technologies

Syncrify Server won't install on Mac Big Sur.

The dmg file won't open.

My initial assessment was incorrect.

The problem is that the usual way that mac installations are handled is:

1 - Double-click the dmg.

2 - The dmg opens in a new finder window.

3 - You drag the app icon to the Applications folder or you double-click to run (if it is a pkg and not an app)

Double-clicking the Syncrify dmg silently mounts the dmg but does not display its window and the mounted dmg is called "DISK IMAGE". It should be called "Syncrify Server".

More news.

Attempting to run Syncrify.app has problems.

First it says "Syncrify.app cannot be opened because of a problem. Check with the developer to make sure that Syncrify.app works with this version of macOS.

This is the current java version:

java -version
java version "1.8.0_281"
Java(TM) SE Runtime Environment (build 1.8.0_281-b09)
Java HotSpot(TM) 64-Bit Server VM (build 25.191-b12, mixed mode)

Then it says:

Process:               JavaApplicationStub [12783]
Path:                  /Applications/Syncrify.app/Contents/MacOS/JavaApplicationStub
Identifier:            JavaApplicationStub
Version:               100.0
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           JavaApplicationStub [12783]
User ID:               501

Date/Time:             2021-04-18 11:08:41.966 -0700
OS Version:            macOS 11.2.3 (20D91)
Report Version:        12
Bridge OS Version:     5.2 (18P4347)
Anonymous UUID:        6A9440C7-0B8B-7EA4-CACD-F8CD8B4E51D6

Sleep/Wake UUID:       385A1A6E-83A6-4658-AC46-E850F9A43771

Time Awake Since Boot: 140000 seconds
Time Since Wake:       4000 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  dyld: Using shared cache: 52762DF1-0E55-3F8B-9588-8169E6D0EB95
Library not loaded: /System/Library/PrivateFrameworks/JavaApplicationLauncher.framework/Versions/A/JavaApplicationLauncher
  Referenced from: /Applications/Syncrify.app/Contents/MacOS/JavaApplicationStub
  Reason: image not found

Binary Images:
       0x10b433000 -        0x10b433fff +JavaApplicationStub (100.0) <2AAB076C-A448-3FC5-9691-C4E43A1A1285> /Applications/Syncrify.app/Contents/MacOS/JavaApplicationStub
       0x1170b7000 -        0x117152fff  dyld (832.7.3) <0D4EA85F-7E30-338B-9215-314A5A5539B6> /usr/lib/dyld

Model: Macmini8,1, BootROM 1554.80.3.0.0 (iBridge: 18.16.14347.0.0,0), 6 processors, 6-Core Intel Core i7, 3.2 GHz, 64 GB, SMC
Graphics: kHW_IntelUHDGraphics630Item, Intel UHD Graphics 630, spdisplays_builtin
Memory Module: BANK 0/ChannelA-DIMM0, 32 GB, DDR4, 2667 MHz, 0000, -
Memory Module: BANK 2/ChannelB-DIMM0, 32 GB, DDR4, 2667 MHz, 0000, unknown
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Sep 11 2020 16:57:49 version 9.30.440.2.32.5.61 FWID 01-129bddb
Bluetooth: Version 8.0.3d9, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci1b73,1100, sppci_usbxhci, Thunderbolt@196,0,0
PCI Card: pci1b21,625, sppci_ahci, Thunderbolt@197,0,0
PCI Card: ethernet, sppci_ethernet, Thunderbolt@195,0,0
PCI Card: pci1b73,1100, sppci_usbxhci, Thunderbolt@72,0,0
PCI Card: pci1b73,1100, sppci_usbxhci, Thunderbolt@71,0,0
PCI Card: ethernet, sppci_ethernet, Thunderbolt@69,0,0
PCI Card: pci1b21,1242, sppci_usbxhci, Thunderbolt@70,0,0
Serial ATA Device: WDC WD4004FZWX-00GBGB0, 4 TB
Serial ATA Device: WDC WD3003FZEX-00Z4SA0, 3 TB
USB Device: USB 3.1 Bus
USB Device: USB2.0 Hub
USB Device: USB-C Dual Drive Dock
USB Device: Dual Drive Dock 2
USB Device: USB 3.1 Bus
USB Device: 4-Port USB 2.0 Hub
USB Device: 4-Port USB 2.0 Hub
USB Device: 4-Port USB 2.0 Hub
USB Device: Portable Super Multi Drive
USB Device: Yubico Yubikey II
USB Device: USB Optical Mouse
USB Device: Endura Keyboard
USB Device: 4-Port USB 3.0 Hub
USB Device: 4-Port USB 3.0 Hub
USB Device: 4-Port USB 3.0 Hub
USB Device: ASMT1053
USB Device: USB 3.0 Bus
USB Device: CalDigit Thunderbolt 3 Audio
USB Device: USB 3.0 Bus
USB Device: USB Audio Device
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: Apple T2 Bus
USB Device: Headset
USB Device: Apple T2 Controller
Thunderbolt Bus: Mac mini, Apple Inc., 47.4
Thunderbolt Device: TS3 Plus, CalDigit, Inc., 1, 44.1
Thunderbolt Bus: Mac mini, Apple Inc., 47.4
Thunderbolt Device: Thunder3 RAID STATION, AKiTiO, 3, 25.1