Synametrics Technologies

Hi,

here is my installation and problem(s):

./Install.sh
[.] Installing Syncrify.
[.] Please specify, installation directory or leave blank for default
Please enter (e.g. /opt/):
[.] Installation directory = /opt/
[.] Unzipping Syncrify.tar.gz file... [OK]
[.] Creating /opt/Syncrify folder...
mkdir: created directory '/opt/Syncrify'
[.] Extracting Syncrify.tar file...[OK]
[.] Configuring Startup Script...[OK]
[.] Getting Operating System Info:
./Install.sh: line 461: [: too many arguments
[FAILED]
**************** WARNING: Syncrify could not be configured at boot because there is no startup program found *************
[.] Configuring Syncrify to start on boot...[.] Configuring Uninstall script...[OK]

checking if syncrify service is running:

service syncrify status
Sycrify Incremental Backup Solution is not running.

manually starting syncrify service:

root@server:# service syncrify start

Starting Sycrify Incremental Backup Solution...
:lib/SyncrifyServer.jar:lib/ant-launcher.jar:lib/ant.jar:lib/gwt-user.jar:lib/mail.jar
root@server:# Exception in thread "main" java.lang.NullPointerException
at com.synametrics.sradef.util.f.a(Unknown Source)
at com.synametrics.syncrify.db.c.a(Unknown Source)
at com.synametrics.syncrify.Ignition.run(Unknown Source)
at com.synametrics.sradef.BootLoader.c(Unknown Source)
at com.synametrics.sradef.BootLoader.main(Unknown Source)
^C
(command does not exit, just stays waiting in terminal until Ctrl+C (^C) for exit

checking again if syncrify service is running now:
service syncrify status
Sycrify Incremental Backup Solution is running (12312).

checked also like this:
root@server:/# ps aux | grep synametrics
root 12312 0.4 0.2 3409972 70812 pts/6 Sl 18:14 0:01 jre/bin/java -server -Xmx512m -cp :lib/SyncrifyServer.jar:lib/ant-launcher.jar:lib/ant.jar:lib/gwt-user.jar:lib/mail.jar -DLoggingConfigFile=logconfig.xml com.synametrics.sradef.BootLoader

So 

Now, when trying to open:
http://localhost:5800
or
http://192.168.1.2:5800
I get this:
This site can’t be reached
192.168.1.2 refused to connect.

ERR_CONNECTION_REFUSED

Plese, help, how to procced??

P.S.
this is Syncrify.log:
/opt/Syncrify/logs/Syncrify.log
2016-11-21 18:14:54,963 INFO sradef.BootLoader - -------------------- New Instance started --------------.
2016-11-21 18:14:54,964 INFO db.a - Reinitializing database...
2016-11-21 18:15:05,709 ERROR db.a - Database ping failed. DRDA_NoIO.S:Could not connect to Derby Network Server on host localhost, port 4729: Connection refused
2016-11-21 18:15:05,780 ERROR db.a - Unable to connect to Database. java.net.ConnectException : Error connecting to server localhost on p ort 4,729 with message Connection refused.
java.sql.SQLNonTransientConnectionException: java.net.ConnectException : Error connecting to server localhost on port 4,729 with message Connection refused.
at org.apache.derby.client.am.SQLExceptionFactory.getSQLException(Unknown Source)
at org.apache.derby.client.am.SqlException.getSQLException(Unknown Source)
at org.apache.derby.jdbc.ClientDriver.connect(Unknown Source)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.synametrics.commons.util.d.a.f(Unknown Source)
at com.synametrics.commons.util.d.a.<init>(Unknown Source)
at com.synametrics.commons.util.d.a.a(Unknown Source)
at com.synametrics.sradef.db.a.<init>(Unknown Source)
at com.synametrics.sradef.db.a.a(Unknown Source)
at com.synametrics.sradef.BootLoader.main(Unknown Source)
Caused by: ERROR 08001: java.net.ConnectException : Error connecting to server localhost on port 4,729 with message Connection refused.
at org.apache.derby.client.net.NetAgent.<init>(Unknown Source)
at org.apache.derby.client.net.NetConnection.newAgent_(Unknown Source)
at org.apache.derby.client.am.ClientConnection.<init>(Unknown Source)
at org.apache.derby.client.net.NetConnection.<init>(Unknown Source)
at org.apache.derby.client.net.ClientJDBCObjectFactoryImpl.newNetConnection(Unknown Source)
... 9 more
Caused by: java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at java.net.Socket.connect(Socket.java:538)
at java.net.Socket.<init>(Socket.java:434)
at java.net.Socket.<init>(Socket.java:211)
at javax.net.DefaultSocketFactory.createSocket(SocketFactory.java:271)
at org.apache.derby.client.net.OpenSocketAction.run(Unknown Source)
at org.apache.derby.client.net.OpenSocketAction.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 14 more
2016-11-21 18:15:05,781 INFO sradef.BootLoader - Working directory: /opt/Syncrify
2016-11-21 18:15:05,799 INFO syncrify.Ignition - Starting up. Build number: 889, instance #: 1
2016-11-21 18:15:06,014 INFO f.c - Status server is now ready to accept connections...

Marko,

One of the error in the logs is appearing because Syncrify is not able to resolve it's own host name. Could you please make sure the host name of your machine is resolvable to an IP address. Check /etc/hosts file and make sure an entry exists.

Please try contacting our support via email if the name is resolvable but still you cannot bring Syncrify up.