Vitezslav Zurek
Nov 16, 2016 2:29:05 PM

Scheduled backup does not backup anything!

Hello, I was happy that my scheduled Syncrify job seems to be working without a problem, but when I checked the reports page I wondered why it is always 0Bytes.  I started the backup client manually and started a backup and suddenly gigabytes of data were being sent!  I had to then switch it off and go home from work. At home I set the job schedule to next minute and this is what was added into SyncrifyClient.log:

2016-11-16 20:15:25,386 {INFO  main} [com.synametrics.syncrify.client.W] $L - -------------- NEW SESSION - Build #: 915 -----------
2016-11-16 20:15:25,386 {INFO  main} [ClientBranding] $L - Class name: S.g
2016-11-16 20:15:25,480 {INFO  main} [com.synametrics.syncrify.client.w] $L - Executing ibm-vitas-vbox.syncrify
2016-11-16 20:15:34,276 {INFO  main} [com.synametrics.syncrify.client.av] $L - Backup started for profile: ibm-vitas-vbox. Job number: 2688
2016-11-16 20:16:26,964 {INFO  main} [com.synametrics.syncrify.client.av] $L - Backup completed for profile: ibm-vitas-vbox. Job number: 2688. It was successful.
2016-11-16 20:16:27,011 {INFO  main} [com.synametrics.syncrify.client.w] $L - Backup completed in 01:01 min.
2016-11-16 20:16:28,292 {ERROR main} [com.synametrics.syncrify.client.av] $L - Error - Unable to connect to remote SMTP server. Could not connect to SMTP host: localhost, port: 25

I don't see any details about what should have been backed up or any error. The tray icon did not even change to a green arrow in that time. Upon running the app manually and starting backup it backs up like crazy and seems it will take hours :o Why is scheduled backup not backing up anything?



Synametrics support engineer
Nov 16, 2016 4:05:50 PM

Scheduled backup does not backup anything!

Vitezslav,

Are you backing up local folders on the machine or remote folders? Note that scheduled back ups get triggerred by a service and that won't have access to mapped drives.

What folders are you backing up?



Anonymous
Nov 16, 2016 6:34:38 PM

Scheduled backup does not backup anything!

I am backing up my virtualbox machine some folders on C: and also E: \\vboxsrv\vitas so I guess that can be it. This is considered network and the service may not have rights to it :-\

Navigation

Social Media

Powered by 10MinutesWeb.com