Synametrics Technologies

We are receiving the following error during the Upgrade for Syncrify 3.2 to 3.2. Possible Directory Security ?? Where dow the downloads save to and what security should be there.? Running on Centos 6.2. "An error occurred during download. Error message is: MD5 signature of the downloaded file does not match for SyncrifyUpd.zip Please try downloading the update again. If the problem persists, contact the support department "

Kelly, You get this error when a file is unable to download from our site to your machine. Try the following:

• Go to /opt/Syncrify/patches folder
• Remove every file but *AppLauncher.jar* - DO NOT delete AppLauncher.jar otherwise patching won't work.
• Try upgrading again

Some details on how upgrade work

• Your copy of Syncrify downloads necessary files from our server.
• The MD5 signatures of the downloaded files are checked to ensure files came down correctly.
• Syncrify is restarted.

If the MD5 signatures of the downloaded file do not match you see this error. Imran.

An error occurred during download. Error message is: MD5 signature of the downloaded file does not match for SyncrifyUpd.zip
Please try downloading the update again. If the problem persists, contact the support department

Please refer to https://web.synametrics.com/SyncrifyErrorUpd.htm regarding the MD5 error you're getting.