Synametrics Technologies

After several unsuccessful password attempts synaman blocks your ip and says to contact the admin. So I am the admin, where do I go to remove that block? I don't see any option in the admin menus.

Check http://web.synametrics.com/SynaManResetAdminPWD.htm for a solution. NR. >After several unsuccessful password attempts synaman blocks your ip and says to contact >the admin. > >So I am the admin, where do I go to remove that block? I don't see any option in the >admin menus.

I know this post is EXTREMELY old but the response from Support wasn't exactly helpful for the question posed & had zero luck finding the answer searching, so figured I'd comment with an actual fix for being locked out of Syncrify due to too many unsuccessful login attempts.  Syncrify uses standard Fail2Ban so you can view banned IP's with:

iptables -L

which gives something along the lines of:

Chain f2b-syncrify (1 references)
target prot opt source destination
REJECT all -- 192.168.1.87 anywhere reject-with icmp-port-unreachable
RETURN all -- anywhere anywhere

That line with the 192 IP address is what's blocking you. To remove the ban you do:

iptables -D f2b-syncrify -s 192.168.1.87 -j REJECT

If no error you can check the list again to verify it's actually gone.

(Note: If not logged in as root you can use sudo in front of it.)

If you are curious you can view the config in the syncrify sections at /etc/fail2ban/jail.local

it appears you are banned for an hour for 1 hour for 3 bad login attempts within 1 hour span.  So you could just wait an hour instead of manually clearing the ban but obviously that's far from ideal in many circumstances.

I hope this proves helpful to someone. 
Bill

 

Bill,

Thank you reviving an old thread.

Syncrify does not use Fail2ban. In fact, it does not use any mechanism that is OS specific, which is done by design so it can run on multiple operating systems. I have a feeling you have Fail2ban enabled on your Linux, which is coming into picture besides what Syncrify does at the software layer.

The IP banning in Syncrify is purely based at the software layer. There are two ways to clear a banned IP:

1. Wait for 10 minutes AFTER the last failed attempt.
2. Use telnet to connect to port 52110 and type clh at the prompt. CLH stands for Clear Login History. Check http://web.synametrics.com/SyncrifyTelnet.htm for more information about telnet.

LOL oops sorry yeah indeed I made how-to for adding fail2ban to syncrify even:

https://www.synametrics.com/SynametricsWebApp/Forums?operation=5&msgId=4782&seqno=2

Guess consider this a reminder that syncrify is vulnerable to dictionary attacks without fail2ban lol  On bright side I lock myself out again I will find this post. :D Maybe I should have fail2ban email me..

Thx for the telnet info. Will test it out.
Bill
Ps. Keep getting session expired using chrome but Edge works.. But in Edge the add link function doesn't work.. Maybe it's a plugin. The features & usability of this forum leave a LOT to be desired. ;)