Synametrics Technologies

I have an external hard drive that I moved to a new drive letter.  Logically, syncrify cannot find that directory anymore.  However, I cannot change the path to that directory.  Removing it threatens to delete the files on the server as well.

Dan,

Try the following:

• Stop Syncrify Server
• Locate UserMappings.xml file in C:\Syncrify\config folder
• Make a backup copy of this file, in case you need to rollback
• Open UserMappings.xml file in any editor, such as Notepad
• Replace every occurance of E:\ with G:\ (assuming the older drive letter was E: and the newer is G:)
• Save the file
• Restart Syncrify

Thank you for the reply.

This brings me to another issue I have been strugling with.  I am using syncrify to perform a two-way sync, between the server and two computers.  It appears that the path to the files is stored on the server.  However, the path may be different on each of the two computers.  This appears to be functioning fine, if the path is changed with the profile is imported on the second computer.

Will this cause issues down the road?  

Currently I am just looking to "re import" a profile on the second computer, therefore I can change the path.  

Dan,

I am not sure if I understand your question correctly. Therefore, please let me know if my answer below needs further clarification.

During backups, a client always work using relative paths with the server. Therefore, everything will work as long as the relative paths don't change. Assume you are backing up a folder called C:\SomeFolder\DeeperFolder. On the server, the path will be something like: C:\UserRepositoryPath\user1@xyz.com\ProfileName\DeeperFolder. On client 2, this can be E:\AnotherFolder\DeeperFolder.

Notice the folder "DeeperFolder" is common on all three machines and any folder/file below DeeperFolder will be synchronized by Syncrify. However, the path appearing before this folder can be anything.

Imran.

Imran,

That is a great explanation of what is going on.  

Now my question is, how do I change the path for a given profile on a single client?  I want to change it from E:\Folder1 to F:\Folder1.  Attempting to remove it from the profile threatens to delete it from the server (which is not what I want to do).

Perhaps just as easy, where does syncrify locally store its configuration?  I might be able to just delete that and start over.

Dan,

Look for files ending with .syncrify inside the Data Folder (http://web.synametrics.com/SyncrifyDataFolder.htm). These are the files that stores profile information and is in XML format. Look for a line that says something like:

<includedObject selectionFilter="" serverPath="Software">C:\Software</includedObject>

In this example, the folder C:\Software is being copied to a folder called Software on the server side. Manually changing the path to E:\Software will modify the profile on one of your clients without changing the path on the server. The other client can continue using C:\Software for this value and it won't affect the backups.

Imran

Imran,

Perfect, that did the trick.  I appreicate your help.