Alexander
Jan 22, 2019 9:23:07 AM

Syncrify Report not Working on E-mail

I was able to fixed log files however on client side their not getting e-mails from their reports. Example would be I have it setup as abc@company.com, def@company.com, ghi@company.com am I supposed to use comma or semi colon?



Synametrics support engineer
Jan 22, 2019 9:29:18 AM

Syncrify Report not Working on E-mail

You have to use a comma. Check Syncrify.log and look for errors related to Smtp communication. Note that, by default, emails are only generated on Scheduled backups. Emails are not generated when you manually backup. You can change this behavior under Tools/Options.

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