Jon Melberg
Apr 19, 2018 12:44:15 PM

Syncrify GUI no longer works on Windows Server Core

Syncrify GUI no longer works on Windows Server Core. In my case this is Windows Server 2012 R2 Core (no windows GUI). When you open the Syncrify client it just sits there with the outline of the program with nothing inside the window. My best guess is this happened after an update with in the last year. In the past I could always log into my server core (with no windows GUI of course) navigate the to Syncrify program folder and run the backupclient.exe and the Syncrify GUI would come up just fine.

This form does not seem to be allowing me to attach a screen shot or I would attach one. This issue is easy to reproduce as I have tried opened the Syncrify client on a totally different client's server and I am having the same issue. I tried to feed backupclient.exe some switches but it does not respond to any I try.

I am a Syncrify MSP client with an active maintenance agreement. Can I get some help with this?



Synametrics support engineer
Apr 25, 2018 8:13:44 AM

Syncrify GUI no longer works on Windows Server Core

Jon,

Could you please contact us via email. It will be easier to troubleshoot this over phone/email.

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