Dean
Apr 19, 2018 11:51:14 AM

Ransomeware Prevention in V4.4

Where is the "$INSTALL_DIR/RansomwarePrevention" folder into which I put the file?



Synametrics support engineer
Apr 19, 2018 12:18:07 PM

Ransomeware Prevention in V4.4

$INSTALL_DIR refers to the folder where you have installed Syncrify Server. On Windows, this is typically C:\Syncrify and on Linux it is /opt/Syncrify. Assuming you are running Syncrify Server on Windows, look for C:\Syncrify\RansomwarePrevention folder.



Anonymous
Apr 19, 2018 2:16:00 PM

Ransomeware Prevention in V4.4

Got it. Thanks.



joe oliver
Apr 20, 2018 8:45:17 AM

Ransomeware Prevention in V4.4

if the customer did get infected with ransomware OR the file was modified, is the Admin notified? or do they just not backup anymore.

 



Synametrics support engineer
Apr 20, 2018 8:54:53 AM

Ransomeware Prevention in V4.4

Two things will happen:

  • Backup will abort and the email report sent to the end user will say "Possible ransomware detected".
  • Administrator will be alerted via email

 

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