Synametrics Technologies

Hi Syncrify team, I get a big problem on my professional Syncrify system, when i reboot the system or restart the service, all of my email are sended with bad encoding as below : =?ANSI_X3.4-1968?Q?La_sauvegarde_a_fonctionn=3F_av?= =?ANSI_X3.4-1968?Q?ec_succ= And all special characters are replaced by "?" in the mail body. I run syncrify on linux debian and when i ask for the local it respond echo $LANG en_US.UTF-8 So wat can i do to resolve this problem ?

Remi,

This is most likely happening because the value for $LANG is getting set AFTER Syncrify is started. To fix this, set the $LANG variable in the script that launches Syncrify. One way to confirm if $LANG is setup correctly is using the following method:

• Login to the web interface using "admin" account
• Click the "About" link, which will put "operation=about" in the URL.
• Manually change the operation from "about" to "debug. The URL should look something like:
  
  http://localhost:5800/app?operation=debug
  
  
• This will print some debug information on the screen. Check if $LANG is there with correct values. If the variable is missing, that means it was set AFTER Syncrify was launched.

Imran.