Paul
Feb 10, 2014 11:17:00 AM

2 Bugs in Syncrify.

Hi there.

1. In the admin interface of Syncrify, when looking at the backup report by day, you cannot click on a red bullet to view errors. The email report also does not state what the error was.

2. In the mobile web interface, when clicking on "Remote Clients" the screen briefly flashes a page that says "Hee Haa -->" before loading the Remote Client list.

Let me know about the first one please, thats quite urgent.



Anonymous
Feb 10, 2014 11:23:10 AM

2 Bugs in Syncrify.

Sorry as the follow up, the email report does state which files encoutered an error. Is there any way to see a log for a reason as to why the files failed to backup?

Check in another browser and definately does not allow you to click on the red bullet in the web interface.

Regards

 

Paul.



Synametrics support engineer
Feb 16, 2014 5:01:40 AM

2 Bugs in Syncrify.

The Red bullet will only show data if client logs are sent to the server. Step to enable this:

  • Login as admin
  • Click Configuration/Advance Configuration 
  • Check Save client log

Imran

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